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VELORA

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Delivery

Shipping Policy

We partner with reliable couriers to ensure your VELORA pieces arrive safely and on time.

Delivery Zones & Charges

ZoneEstimated TimeChargeCourier
Inside Dhaka2–3 Business Days৳70Pathao, Steadfast
Outside Dhaka4–7 Business Days৳130Steadfast, Redx
Remote Areas7–10 Business Days৳150Redx, SA Paribahan

* Free shipping on orders above ৳3,000 within Dhaka.

Processing Time

All orders are processed within 24 hours on business days (Sun–Thu). Orders placed on Friday will be processed the following Sunday.

Order Tracking

A tracking ID is sent to your email and phone number once your order is picked up by the courier. Track anytime from your account.

Delivery Address

Please ensure your delivery address is accurate at checkout. VELORA is not responsible for failed deliveries due to incorrect addresses.

Packaging

All items are carefully packed in VELORA-branded tissue paper and sealed packaging to ensure they arrive in perfect condition.

Important Notes

  • Delivery times are estimates and may vary during peak seasons or national holidays.
  • VELORA is not responsible for delays caused by courier partners or customs.
  • For bulk or corporate orders (10+ items), please contact us for special shipping arrangements.
  • Deliveries require a signature upon receipt. If you miss the delivery, the courier will attempt re-delivery once.